If a business goes to the extra effort and expense to show courtesy to those they aren't even doing business with, what does that tell me about what it's like to be there customer?
An awesome example of how to create positive micro-impressions for your brand from Powell Construction.
Chris Nordyke is an integrated marketer and strategy consultant. He works with owners and senior business leaders to transform and grow service companies via a unique holistic approach that drives referral business and client retention. Click here to schedule a complimentary consult with Chris.